Policy statements

Privacy 

We do not store credit card details, nor do we share customer details with any 3rd parties.

Delivery  

UK small stock orders will be shipped within 48-72 hours by UK DG Couriers. Contract, Export, E&OE shipments in accordance with agreed schedules and arrangements.

Bulk orders

Please contact us if you wish to place a bulk order, as a concession may be available.

Cancellation of orders  

Cancellations can be made at any time without penalty or where agreed will be subject to individual contract terms.

Refund / Replacements  

Any goods ordered incorrectly can be returned within 30 days of receipt for a full refund, please contact us for further details. Damaged goods will be replaced at our expense or a full credit issued for their value.